Privacy Policy

We collect information that you provide directly to us when you:

• Fill out contact forms on our website
• Request quotes or information about our services
• Apply for employment opportunities
• Subscribe to our newsletter or updates
• Communicate with us via email, phone, or in person
• Enter into business contracts or agreements with us

The types of personal information we may collect include:

• Name and contact information (email, phone number, address)
• Company name and business information
• Employment history and qualifications (for job applicants)
• Payment and billing information
• Any other information you choose to provide

MS Raddah Nig. Ltd uses the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process your requests, quotes, and transactions
• To communicate with you about our services, updates, and offers
• To respond to your inquiries and provide customer support
• To process employment applications and conduct recruitment activities
• To comply with legal obligations and enforce our terms of service
• To send you marketing communications (with your consent)
• To improve our website and overall customer experience

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, logistics partners, and IT service providers.
• Business Partners: When necessary to fulfill your service requests, we may share information with suppliers, contractors, and business partners.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or to protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical and electronic records
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the information provided below.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised Last Updated date. We encourage you to review this policy periodically.